Unreasonable Hospitality（Will Guidara）（Penguin Publishing Group 2022）

  • 书名：Unreasonable Hospitality
  • 出版社：Penguin Publishing Group
  • 作者：Will Guidara
  • 出版年份：2022
  • 电子书格式： epub
  • 简介：Delve into the secrets of exceptional hospitality with Will Guidara’s “Unreasonable Hospitality.” This insightful guide reveals the principles behind creating unforgettable guest experiences, moving beyond mere service to cultivate genuine connection and loyalty. Learn how to build a thriving business culture based on empathy, empowerment, and a relentless pursuit of excellence. Guidara, renowned for his work at The NoMad Hotel, shares practical strategies and inspiring stories, transforming the way you approach hospitality, whether in a restaurant, hotel, or any customer-facing role. Discover how unreasonable hospitality can be the key to exceptional success.
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