- 书名：ITIL Foundation, ITIL 4 Edition
- 出版社：Axelos
- 作者：Axelos
- 出版年份：2019
- 电子书格式： pdf
- 简介：Master the fundamentals of ITIL 4 with this official guide. This book provides a comprehensive introduction to the ITIL 4 framework, covering key concepts, processes, and practices. Ideal for IT professionals seeking ITIL Foundation certification, this concise and practical resource helps you understand how to align IT services with business needs, improve efficiency, and optimize service delivery. Learn about value streams, service management practices, and the guiding principles of ITIL 4. Prepare effectively for the ITIL 4 Foundation exam with clear explanations and real-world examples. Achieve better service management and boost your career prospects.
- ISBN：9780113316076, 01133
- 下载地址（点击下载）：
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