TheFrictionlessOrganizationDeliverGreatCustomerExperienceswithLessEffort(BillPrice;DavidJaffe)(Berrett-KoehlerPublishers2022)

  • 书名:The Frictionless Organization: Deliver Great Customer Experiences with Less Effort
  • 出版社:Berrett-Koehler Publishers
  • 作者:Bill Price, David Jaffe
  • 出版年份:2022
  • 电子书格式: epub
  • 简介:Discover how to create a frictionless organization that delivers exceptional customer experiences with significantly less effort. This book by Bill Price and David Jaffe provides practical strategies and actionable insights to streamline processes, empower employees, and foster a customer-centric culture. Learn how to identify and eliminate bottlenecks, improve communication, and build a more efficient and effective organization. Increase customer satisfaction, boost loyalty, and drive revenue growth by implementing the proven techniques outlined in this essential guide for business leaders and customer experience professionals. Transform your organization into a customer experience powerhouse today!
  • ISBN:9781523000142, 97815
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